Technical Account Manager — AV Hire & Events
Location: Penrose, Auckland
Company: Edwards Sound Systems
About Edwards Sound Systems
Edwards Sound Systems designs and delivers audio, lighting, staging and AV systems for events and venues across greater Auckland.
As we put it: the way we put it together sets you apart.
The Role
We're looking for a production professional with a strong background in theatre, staging, or live events to join our Hire & Events team. You'll bring hands-on knowledge of lighting, sound, and stage layouts, and the ability to design solutions directly with event clients, owning the project from the initial brief right through to quoting and delivery.
While your main focus is account management and solution design, you'll step on-site to provide senior oversight when complex or high-profile jobs call for it.
You'll be stepping into an existing, active portfolio of client relationships and projects from day one, not building a book from scratch.
Key Responsibilities
• Solution Design: Partner with corporate clients, event planners, and venues to design precise audio, video, lighting, and staging infrastructure.
• Quote Engineering: Build quotes based on a thorough understanding of equipment specifications and realistic labour requirements.
• Account Management: Act as the trusted point of contact for our venues and clients, ensuring their event objectives are met.
• On-Site Leadership: Provide senior-level support and client liaison on-site during larger or more complex event deliveries.
What You'll Bring
• Production & Theatre Background: Solid, hands-on experience in theatre production, stage management, or live events. You know what you're looking at when you see a lighting plot, an audio setup, or a stage build.
• Operational Instinct: You can look at a brief or floor plan and work out, quickly and accurately, the crew, time, and kit a job actually needs.
• Experience: Significant hands-on experience in theatre, staging, or live event production - we're more interested in what you can walk in and do than a specific number of years.
• Client Consultation: You can translate technical capability into clear, practical solutions for people who aren't AV specialists themselves.
• Logistical Foresight: A practical, can-do mindset, with a track record of catching problems before gear leaves the warehouse, not after.
What We Offer
• A premium remuneration package reflecting your technical seniority and experience.
• Genuine ownership of your own projects and accounts, in a down-to-earth, high-performance team.
How to Apply
Email lisa@edwardsnz.co.nz with your CV plus a short cover note.
