Entertainment Technology New Zealand

About Us: Isaac Theatre Royal, a historic and esteemed venue, is seeking a dedicated and skilled Venue Technician to join our team. If you're passionate about technical theatre, thrive in dynamic environments, and possess excellent problem-solving skills, we invite you to be part of our dynamic team.

Role Summary: As a Venue Technician at Isaac Theatre Royal, you'll play a pivotal role in ensuring seamless event execution from setup to breakdown. Reporting to the Technical Manager, you'll collaborate closely with clients, artists, theatre staff, and contractors to ensure event facilities, equipment, and setups meet the highest standards and exceed client expectatins.

Permanent, Full me (0.8 FTE)

Key Responsibilities:

• Assist the Technical Manager in delivering productions from start to finish.
• Liaise with clients, atists, and theatre staff to coordinate event setups, addressing concerns and requirements.
• Operate technical equipment such as lighting, sound systems, and staging elements.
• Troubleshoot technical issues during events, ensuring minimal disruptions.
• Maintain orderly and safe workspaces, foyers, and the Gloucester Room.
• Collaborate with the Facilities Manager on theatre maintenance tasks.
• Support the Technical Manager in maintaining the venue's heating system.
• Coordinate installtion and removal for film equipment during NZIFF events.
• Contribute to the coordintion of smaller maintenance projects.
• Provide assistance during opening nights, intervals, and client receptions.
• Collaborate with the Technical Manager on general correspondence with clients and suppliers.
• Participate in special projects and assume additional responsibilities as needed.

Qualifictions and Skills:

• Experience in technical roles within theatre, event venues, or production settings.
• Proficiency in technical equipment, lighting, sound, rigging, staging, and video technology.
• Strong problem-solving abilities, especially under pressure.
• Effective communication and collaboration skills.
• Awareness of industry standards and Health & Safety regultions.
• Flexibility to work outside regular hours, including evenings, weekends, and holidays.
• Ability to adapt and work independently or within a team.
• Prioritistion skills and ability to multitask.
• Current EWP and First Aid certificates preferred; working at heights experience desirable.

Additional Informtion:

• Must be eligible to work in New Zealand.
• Irregular working hours, including evenings, public holidays, and weekends.
• Commitment to exceptional customer service, safety, and comfort.
• Responsible, proactive, and friendly attitude.

All inquiries please to jack@itr.co.nz.

Job Description:

DISTINGUISHING FEATURES:

The fundamental role is to assist the Technical Manager in the utilisation of facilities at the Isaac Theatre Royal. This role is responsible for liaison with clients and Technical Manager and theatre staff prior to and during events to ensure that facilities, equipment, physical setup meet the requirements of the event and the client's contractual agreements. You will have responsibility to and be under the direction of the Technical Manager.

Work is performed under the general direction of the Technical Manager but also has a fundamental responsibility to the public, patrons, as in turn extending to casual staff and contractors.

ESSENTIAL FUNCTIONS:

• Assisting the Technical Manager with the delivery of productions from start to finish.
• Report needed maintenance, repairs, and improvements to Theatre Management to ensure that the theatre is maintained in an orderly, clean, sanitary, and safe condition.
• Assist Facilities Manager with general theatre maintenance, including seat maintenance, blown bulbs etc
• Assist the Technical Manager with keeping all workspaces, foyers, and Gloucester Room tidy, safe and hazard free.
• On event days, liaise directly with clients and production teams to assist with setups and pack out
• Assist with opening night / interval and client receptions and functions including sponsors, producers, festivals, weddings, corporate functions etc as support to Event Manager and Technical Manager.
• Performs support duties to Technical Manager, associated time sheets, incident reporting and H&S documentations
• Manage the ITR heating system with assistance from the Technical Service Coordinator
• Coordinate smaller maintenance projects with the in-house Handyman.
• Assist with the removal and reinstatement of seats AA & BB and wheelchair spaces.
• Assist with special projects and assume responsibility as required.
• Coordinate installation and removal for the NZIFF film equipment.
• To work collaboratively with other team members, Isaac Theatre Royal staff and any committees or Boards.
• To always work with the intention of looking for better or new ways of doing things, of improving systems wherever possible and of exploring with others, new ideas outside and inside the organisation.
• General correspondence with theatre clients and suppliers, such as Tour Managers for riders and stock suppliers.
• Any other tasks as may be requested by the Head of Production & Operations and Board of Directors from time to time.

Required Knowledge, Skills, and Abilities:

Knowledge of:

• Operating procedures of a theatrical, or other public use facility.
• Sound understanding of sound, lighting, rigging, staging and Video technology
• Principles and practices of supervision
• Ability to safely operate a manual fly system
• Dealing effectively with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise, and firmness
• Knowledge of industry standards and H&S at work act
• Prioritise tasks and multi-task.

Ability to:

• Satisfy the contract requirements for multiple events.
• Understand graphic instructions such as maps, schedules, layouts, setup plans or other visual aids.
• Learn job-related material primarily through oral instruction and observation which takes place in an on-the-job training setting
• Establish and maintain effective work relationships with those contacted in the performance of required duties.
• Clearly advise on principles and techniques of theatre operations, bar and shop services, technical set up
• Communicate effectively in both oral and written form.
• Ability to problem solve and ‘think on their feet’
• Work as part of a team and occasionally take on additional tasks not necessarily detailed in the job description to promote team spirit and a ‘can do’ attitude.
• Maintain a flexible schedule with ability to work outside of normal office hours.
• Demonstrate an understanding of sensitivity to and appreciation for, the diverse ethnic, socio-economic, disability and gender diversity of patrons, clients, and staff.
• Adopt and promote Health & Safety practices and work safely without presenting a direct threat to self or others.
• Must be self-motivated and able to work independently
• Must work well under pressure and deadlines

Additional Requirements:

• Individuals must be physically capable of operating a vehicle safely, possess a valid driver's license and have an acceptable driving record.
• Must have the right to work in New Zealand
• Employees in this role understand they will work irregular hours, including evenings, public holidays, and weekends.
• Ensure that customers receive an efficient and welcoming service and that their comfort and safety are always guaranteed.
• Ideal candidate will have current EWP and 1st Aid certificate. Working at heights desirable
• A responsible, proactive, and friendly attitude.