Front of House Manager – Isaac Theatre Royal – Christchurch

As we are heading into a busy second half of the year at the Isaac Theatre Royal, we are recruiting casual Front of House Managers with the intention of starting as soon as possible.

The Isaac Theatre Royal is the spiritual heart of Canterbury’s art scene. It is an iconic theatrical venue that creates unforgettable experiences for artists, promoters, stakeholders, staff and audiences alike. The ITR represents the Christchurch spirit and plays an important part in its future.

Our vision is to develop live entertainment opportunities for the local community and to host world class theatrical events.

The Front of House Manager role is key in retaining excellent relationships with clients, patrons, and contractors, to continue to deliver unforgettable experiences which the Isaac Theatre Royal prides itself on.

Reporting to the Event Manager, the FOH Manager is responsible for managing the front of house operations for events at the ITR. This includes; managing staff – floor supervisors and ushers. Managing contractors – security, medical providers, merchandising and ticketing staff. Liaising with duty bar managers and bar staff as well as the venue technicians on duty. Communicating effectively with the designated client representatives as well to ensure the event runs smoothly. They will also be responsible for completing preshow checks, post event reports and performing an important role in the venue’s safety protocols which includes undertaking the role of Chief Fire Warden.

Minimum qualifications and experience include;

  • 12 months experience in a comparative role
  • Customer service experience in a leadership position
  • Strong leadership within a team
  • Clear communication and organisational skills
  • Strong reporting and problem-solving skills.

Must be readily available and open to weekend work and out of office hours.

Applicants for any of these positions should have NZ residency or a valid NZ work visa.

If you feel you are the right person for this casual position, we would love to hear from you as soon as possible. Please send your CV along with a cover letter, outlining which role you are applying for and your suitability for the role to; admin@itr.co.nz.

Closing date 10th June 2022.

Please note: This listing will close once suitable applicants are found.

Position Description